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How to assign a tracking ID / promo code to a subscriber so they can activate one year free of a paid membership?

If a customer missed their original chance to claim their one-year free paid membership, you can manually assign a promo code so they can activate it in their app. 

Watch this 👀**step-by-step guide** 

(Video Coming Soon) 

 

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⚙️ Step 1: Log In to the 2-Way Portal

Access the 2-Way Portal using your login credentials.

🔍 Step 2: Find the Customer

Go to Customers and search for and select the customer you want to update.

🎫 Step 3: Open the Membership Screen

Click Membership in the top banner of the customer’s profile.

🆔 Step 4: Assign the Tracking ID

  1. In the top-right corner, click Tracking ID

    AppFueledTM-Login-11-25-2025_12_29_PM

  2. Select Assign ID +

  3. Choose Annual Membership

  4. Select one of the available tracking codes

🎉 Step 5: Customer Receives Their Free Membership

Once the tracking ID is assigned, the customer will see a coupon for a free annual membership inside their app and can activate it immediately.