--- title: How to Change the Name Used for the Primary User Merge Tag (Multi-Location Accounts) description: Learn how to change the name used by the Primary User merge tag in a multi-location AppFueled account. Assign a different main staff member per location to personalize messages and templates. --- [Skip to content](https://appfueled.com/help/change-primary-shop-user-merge-tag#main-content) [More support](https://appfueled.com/help/kb-tickets/new?hsLang=en-us) ![AppFueled](https://appfueled.com/hs-fs/hubfs/appfueled-logo.png?width=250&height=100&name=appfueled-logo.png) Open main navigation Close main navigation - [More support](https://appfueled.com/help/kb-tickets/new) - [Submit Ticket](https://appfueled.com/support) [Submit Ticket](https://appfueled.com/support?hsLang=en-us) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://appfueled.com/help?hsLang=en-us) 2. [Merge Tags](https://appfueled.com/help/merge-tags?hsLang=en-us) # How to Change the Name Used for the Primary User Merge Tag (Multi-Location Accounts) ## In a multi-location account, you can control which staff member’s name is pulled in by the Primary User merge tag on a per-location basis. This is commonly used when you want the location manager (or another specific staff member) to appear in texts, emails, and automated templates for that specific location. #### ***Watch this 👀\*\*step-by-step guide\*\* *** #### (Video Coming Soon)    \--- MUST HAVE ADMIN PANEL ACCESS TO PROCEED   #### **⚙️ Step 1: Log In to the Admin Panel** Go to [InstantAutoSite Admin Panel](https://www.instantautosite.net/login). Enter your credentials to access your account dashboard --- #### 📍 Step 2: Navigate to Locations Go to: **Website → Locations** **![AppFueledTM-Admin-Panel-Website-01-26-2026\_02\_41\_PM](https://appfueled.com/hs-fs/hubfs/AppFueledTM-Admin-Panel-Website-01-26-2026_02_41_PM.jpeg?width=466&height=153&name=AppFueledTM-Admin-Panel-Website-01-26-2026_02_41_PM.jpeg)** --- #### ✏️ Step 3: Edit the Desired Location 1. Find the location you want to update 2. Click **Edit** next to that location ![4F16F12A-DB3C-4835-A27C-B6873008420E\_4\_5005\_c](https://appfueled.com/hs-fs/hubfs/4F16F12A-DB3C-4835-A27C-B6873008420E_4_5005_c.jpeg?width=55&height=51&name=4F16F12A-DB3C-4835-A27C-B6873008420E_4_5005_c.jpeg) --- #### 👤 Step 4: Select the Main Staff User 1. Locate the **Main Staff** field 2. Select the staff user whose **name you want the Primary User merge tag to pull** for this location - Example: choose the **location manager** ![AppFueledTM-Admin-Panel-Website-01-26-2026\_02\_50\_PM - Edited](https://appfueled.com/hs-fs/hubfs/AppFueledTM-Admin-Panel-Website-01-26-2026_02_50_PM%20-%20Edited.jpeg?width=544&height=257&name=AppFueledTM-Admin-Panel-Website-01-26-2026_02_50_PM%20-%20Edited.jpeg) --- #### 💾 Step 5: Save Your Changes Scroll down and click **Update**. ✅For this location, the **Primary User merge tag** will now use the selected staff member’s name - [Staff](https://appfueled.com/help/staff?hsLang=en-us) - [Reports](https://appfueled.com/help/reports?hsLang=en-us#main-content) - [Templates/ Automated Texts](https://appfueled.com/help/reports?hsLang=en-us#templates-automated-texts) - [Call Center](https://appfueled.com/help/call-center?hsLang=en-us#main-content) - [Admin](https://appfueled.com/help/call-center?hsLang=en-us#admin) - [Call Center Agent Training](https://appfueled.com/help/call-center?hsLang=en-us#call-center-agent-training) - [Phone Number](https://appfueled.com/help/call-center?hsLang=en-us#phone-number) - [Calls Made by Staff/ Service Advisors](https://appfueled.com/help/call-center?hsLang=en-us#calls-made-by-staff-service-advisors) - [Booking Tool](https://appfueled.com/help/booking-tool?hsLang=en-us#main-content) - [Scheduling](https://appfueled.com/help/booking-tool?hsLang=en-us#scheduling) - [Billing](https://appfueled.com/help/billing?hsLang=en-us) - [Rebates](https://appfueled.com/help/rebates?hsLang=en-us) - [Reviews](https://appfueled.com/help/reviews?hsLang=en-us) - [Canned Notes](https://appfueled.com/help/canned-notes?hsLang=en-us) - [Compliance and Legal](https://appfueled.com/help/compliance-and-legal?hsLang=en-us) - [Templates/Automated Texts & Emails](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#main-content) - [Slow Day](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#slow-day) - [Custom Blast](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#custom-blast) - [Recommended Customer Journey](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#recommended-customer-journey) - [Additional CRM Texts/Templates](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#additional-crm-texts-templates) - [SMS Integration](https://appfueled.com/help/sms-integration?hsLang=en-us) - [Merge Tags](https://appfueled.com/help/merge-tags?hsLang=en-us) - [Customer Profile](https://appfueled.com/help/customer-profile?hsLang=en-us) - [Membership](https://appfueled.com/help/membership?hsLang=en-us) - [Referral Codes](https://appfueled.com/help/referral-codes?hsLang=en-us) - [SPAM](https://appfueled.com/help/spam?hsLang=en-us) - [Sidekick Ninja](https://appfueled.com/help/sidekick-ninja?hsLang=en-us) - [Coupons](https://appfueled.com/help/coupons?hsLang=en-us) - [Apple Developer Account](https://appfueled.com/help/apple-developer-account?hsLang=en-us) - [User Types](https://appfueled.com/help/user-types?hsLang=en-us) - [Star Rewards](https://appfueled.com/help/star-rewards?hsLang=en-us) - [App Design](https://appfueled.com/help/app-design?hsLang=en-us) [![AppFueled](https://appfueled.com/hs-fs/hubfs/appfueled-logo.png?width=250&height=100&name=appfueled-logo.png "AppFueled")](https://appfueled.com/?hsLang=en-us) #1 app builder platform for auto repair shops since 2015 **Unlike any other CRM, 🚀 launch your first app like a pro!** [mailto:get@appfueled.com](mailto:get@appfueled.com) Copyright © 2025 AppFueled™ | All rights reserved.