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How to Adjust Rebate Dollars for a Subscriber 

How to Manually Add or Subtract Rebate Dollars from a Subscriber 

Watch this 👀**step-by-step guide** 

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Follow these quick steps to adjust a subscriber's rebate balance

 

  1. Sign in to the Two-Way Portal.

  2. Use the search field to find the subscriber by name, email, or phone number.

  3. Click the subscriber’s account from the search results to open their profile.

  4. Open the Rebates tab on the subscriber’s profile.

  5. Use the + (add) or (subtract) buttons to change the rebate balance:

    • Enter the dollar amount you want to add or remove.

    • Click the corresponding button (+ to add, to remove).

  6. Confirm the value 
    • Our system will post; who adjusted the rebates, when the rebates were adjusted and the total value of the adjustment 

The subscribers rebate value has been successfully adjusted!