How to Adjust Rebate Dollars for a Subscriber
How to Manually Add or Subtract Rebate Dollars from a Subscriber
Watch this 👀**step-by-step guide**
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Follow these quick steps to adjust a subscriber's rebate balance
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Sign in to the Two-Way Portal.
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Use the search field to find the subscriber by name, email, or phone number.
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Click the subscriber’s account from the search results to open their profile.
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Open the Rebates tab on the subscriber’s profile.
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Use the + (add) or − (subtract) buttons to change the rebate balance:
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Enter the dollar amount you want to add or remove.
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Click the corresponding button (+ to add, − to remove).
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- Confirm the value
- Our system will post; who adjusted the rebates, when the rebates were adjusted and the total value of the adjustment
The subscribers rebate value has been successfully adjusted!