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How to Adjust Rebate Dollars for a Subscriber 

How to Manually Add or Subtract Rebate Dollars from a Subscriber 

Watch this 👀**step-by-step guide** 

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Follow these quick steps to adjust a subscriber's rebate balance

 

⚙️ Step 1: Sign In to the Two-Way Portal

Go to InstantAutoSite Portal.
Enter your credentials to log in.

💡 Tip: Bookmark this page for quick access in the future.


🔍 Step 2: Find the Subscriber

In the search field at the top of the dashboard:

    • Type the subscriber’s name, email, or phone number.

    • Select the correct subscriber from the search results to open their profile.

      search

💰 Step 3: Open the Rebates Tab

Inside the subscriber’s profile, click the Rebates tab.
This section displays the customer’s current rebate balance and adjustment history.


➕ Step 4: Adjust the Rebate Balance

To modify the subscriber’s rebate amount:

    1. Use the + (add) or − (subtract) buttons.

    2. Enter the dollar amount you want to add or remove.

    3. Click the corresponding button (+ to add funds, to deduct funds).

    4. Confirm the adjustment when prompted.

      rebate


🧾 Step 5: Review and Confirm the Update

After you confirm, the system automatically records:

        • Who made the rebate adjustment

        • When the change occurred

        • The total value of the adjustment



Success: The subscriber’s rebate value has been updated!