--- title: How To Adjust Reward Stars For A Subscriber description: How to Adjust Reward Stars for a Subscriber account --- [Skip to content](https://appfueled.com/help/how-to-adjust-reward-stars-for-a-subscriber-0#main-content) [More support](https://appfueled.com/help/kb-tickets/new?hsLang=en-us) ![AppFueled](https://appfueled.com/hs-fs/hubfs/appfueled-logo.png?width=250&height=100&name=appfueled-logo.png) Open main navigation Close main navigation - [More support](https://appfueled.com/help/kb-tickets/new) - [Submit Ticket](https://appfueled.com/support) [Submit Ticket](https://appfueled.com/support?hsLang=en-us) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://appfueled.com/help?hsLang=en-us) 2. [Star Rewards](https://appfueled.com/help/star-rewards?hsLang=en-us) # How To Adjust Reward Stars For A Subscriber ## How to Manually Add or Subtract Reward Stars for a Subscriber \--- Follow these quick steps to adjust a subscriber's rebate balance   #### **⚙️ Step 1: Sign In to the Two-Way Portal** Go to [InstantAutoSite Portal](https://www.instantautosite.net/appfueled/#/login). Enter your credentials to log in. 💡 **Tip:** Bookmark this page for quick access in the future. --- #### **🔍 Step 2: Find the Subscriber** In the search field at the top of the dashboard: - - Type the subscriber’s **name**, **email**, or **phone number**. - Select the correct subscriber from the **search results** to open their profile**.** ![search](https://appfueled.com/hs-fs/hubfs/search.jpeg?width=332&height=287&name=search.jpeg) --- #### **💰 Step 3: Open the Rebates Tab** Inside the subscriber’s profile, click the **Rewards** tab. This section displays the customer’s current reward balance and adjustment history. --- #### **➕ Step 4: Adjust the Star Reward Balance** To modify the subscriber’s rebate amount: 1. 1. Use the **+ (add)** or **− (subtract)** buttons. 2. Enter the **star amount** you want to add or remove. 3. Click the corresponding button (**+** to add funds, **−** to deduct funds). 4. ![AppFueledTM-Login-05-19-2026\_12\_44\_PM](https://appfueled.com/hs-fs/hubfs/AppFueledTM-Login-05-19-2026_12_44_PM.jpeg?width=670&height=611&name=AppFueledTM-Login-05-19-2026_12_44_PM.jpeg) --- #### **🧾 Step 5: Review and Confirm the Update** After you confirm, the system automatically records: 1. **Who** made the rebate adjustment 2. **When** the change occurred 3. The **total value** of the adjustment ✅ **Success:** The subscriber’s reward value has been updated! - [Staff](https://appfueled.com/help/staff?hsLang=en-us) - [Reports](https://appfueled.com/help/reports?hsLang=en-us#main-content) - [Templates/ Automated Texts](https://appfueled.com/help/reports?hsLang=en-us#templates-automated-texts) - [Call Center](https://appfueled.com/help/call-center?hsLang=en-us#main-content) - [Admin](https://appfueled.com/help/call-center?hsLang=en-us#admin) - [Call Center Agent Training](https://appfueled.com/help/call-center?hsLang=en-us#call-center-agent-training) - [Phone Number](https://appfueled.com/help/call-center?hsLang=en-us#phone-number) - [Calls Made by Staff/ Service Advisors](https://appfueled.com/help/call-center?hsLang=en-us#calls-made-by-staff-service-advisors) - [Booking Tool](https://appfueled.com/help/booking-tool?hsLang=en-us#main-content) - [Scheduling](https://appfueled.com/help/booking-tool?hsLang=en-us#scheduling) - [Billing](https://appfueled.com/help/billing?hsLang=en-us) - [Rebates](https://appfueled.com/help/rebates?hsLang=en-us) - [Reviews](https://appfueled.com/help/reviews?hsLang=en-us) - [Canned Notes](https://appfueled.com/help/canned-notes?hsLang=en-us) - [Compliance and Legal](https://appfueled.com/help/compliance-and-legal?hsLang=en-us) - [Templates/Automated Texts & Emails](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#main-content) - [Slow Day](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#slow-day) - [Custom Blast](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#custom-blast) - [Recommended Customer Journey](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#recommended-customer-journey) - [Additional CRM Texts/Templates](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#additional-crm-texts-templates) - [SMS Integration](https://appfueled.com/help/sms-integration?hsLang=en-us) - [Merge Tags](https://appfueled.com/help/merge-tags?hsLang=en-us) - [Customer Profile](https://appfueled.com/help/customer-profile?hsLang=en-us) - [Membership](https://appfueled.com/help/membership?hsLang=en-us) - [Referral Codes](https://appfueled.com/help/referral-codes?hsLang=en-us) - [SPAM](https://appfueled.com/help/spam?hsLang=en-us) - [Sidekick Ninja](https://appfueled.com/help/sidekick-ninja?hsLang=en-us) - [Coupons](https://appfueled.com/help/coupons?hsLang=en-us) - [Apple Developer Account](https://appfueled.com/help/apple-developer-account?hsLang=en-us) - [User Types](https://appfueled.com/help/user-types?hsLang=en-us) - [Star Rewards](https://appfueled.com/help/star-rewards?hsLang=en-us) - [App Design](https://appfueled.com/help/app-design?hsLang=en-us) [![AppFueled](https://appfueled.com/hs-fs/hubfs/appfueled-logo.png?width=250&height=100&name=appfueled-logo.png "AppFueled")](https://appfueled.com/?hsLang=en-us) #1 app builder platform for auto repair shops since 2015 **Unlike any other CRM, 🚀 launch your first app like a pro!** [mailto:get@appfueled.com](mailto:get@appfueled.com) Copyright © 2025 AppFueled™ | All rights reserved.