How To Adjust Reward Stars For A Subscriber

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Follow these quick steps to adjust a subscriber's rebate balance

⚙️ Step 1: Sign In to the Two-Way Portal

Go to InstantAutoSite Portal.
Enter your credentials to log in.

💡 Tip: Bookmark this page for quick access in the future.

🔍 Step 2: Find the Subscriber

In the search field at the top of the dashboard:

• • Type the subscriber’s name, email, or phone number.

  • Select the correct subscriber from the search results to open their profile.

    

💰 Step 3: Open the Rebates Tab

Inside the subscriber’s profile, click the Rewards tab.
This section displays the customer’s current reward balance and adjustment history.

➕ Step 4: Adjust the Star Reward Balance

To modify the subscriber’s rebate amount:

1. 1. Use the + (add) or − (subtract) buttons.

   2. Enter the star amount you want to add or remove.

   3. Click the corresponding button (+ to add funds, − to deduct funds).

   4. 
      
      
      

🧾 Step 5: Review and Confirm the Update

After you confirm, the system automatically records:

• Who made the rebate adjustment

• When the change occurred

• The total value of the adjustment

✅ Success: The subscriber’s reward value has been updated!