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How to Generate and Assign a Unique Voucher Code to a Customer

If you created a deal with a range of unique voucher codes, use these steps to assign a promo code to a customer. 

 

⚙️ Step 1: Log In to the 2-Way Portal

Access the 2-Way Portal or Sidekick Ninja using your login credentials.


🔍 Step 2: Find the Customer

Go to Customers and search for and select the customer you want to update.


🎫 Step 3: Open the Tracking ID Screen

Click Tracking ID in the top banner of the customer’s profile.


🆔 Step 4: Assign the Tracking ID

  1. In the top-right corner, click Tracking ID> Select Assign ID +Screenshot 2026-09-28 at 12.48.25 PM

  2. Select the deal you want to apply
  3. Give the code shown in red to the customer
    Screenshot 2026-09-28 at 12.52.14 PM
  4. click the code 
    Screenshot 2026-09-28 at 12.52.14 PM-1


🎉 Step 5: Customer Redeems the Code (Customer Side)

The customer will then open the app and:

  1. Tap Coupons
    Image_20260928_125624_284
  2. Tap Activate Code
    Image_20260928_125624_717
  3. Input the code you gave them
    Image_20260928_125624_478
  4. The coupon(s) will load into their account ✅