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How to assign a tracking ID / promo code to a subscriber so they can activate one year free of a paid membership? 

If a customer missed their original chance to claim their one-year free paid membership, you can manually assign a promo code so they can activate it in their app 

Watch this 👀**step-by-step guide** 

(Video Coming Soon) 

 

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⚙️ Step 1: Log In to the 2-Way Portal

Access the 2-Way Portal using your login credentials.

🔍 Step 2: Find the Customer

Go to Customers and search for and select the customer you want to update.

🎫 Step 3: Open the Membership Screen

Click Membership in the top banner of the customer’s profile.

🆔 Step 4: Assign the Tracking ID

  1. In the top-right corner, click Tracking ID

    AppFueledTM-Login-11-25-2025_12_29_PM

  2. Select Assign ID +

  3. Choose Annual Membership

  4. Select one of the available tracking codes

🎉 Step 5: Customer Receives Their Free Membership

Once the tracking ID is assigned, give the customer the voucher code and they can insert this code in the promocode section of the membership page.