Overview
This article explains how to change membership pricing, discounts, or coupon terms in AppFueled—and, more importantly, how those changes impact existing members and auto-renewal behavior.
⚠️ Important:
You can only have one active membership at a time.
Understanding how this works is critical to avoid unintentionally affecting your current members or recurring revenue.
🔄 How Membership Changes Work
When you want to change membership terms (such as pricing, discounts, or coupons), you must create a new membership.
This design:
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Protects existing members from unexpected changes
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Allows you to update terms for future sign-ups
You cannot edit an active membership to change its core terms.
📋 What Happens When You Create a New Membership
When a new membership is created and activated:
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The old membership is automatically turned off
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Existing members keep their original terms
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Pricing, discounts, and benefits do not change
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Auto-renew is disabled for all members on the old membership
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Only new members receive the new membership terms
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The new membership can have auto-renew enabled for new sign-ups
👥 Impact on Existing Members
✅ Protected (Grandfathered) Terms
Existing members are fully protected:
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No price increases
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No benefit changes
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No discount changes
They continue under their original membership until it expires.
🔕 Auto-Renew Is Disabled
Because the old membership is deactivated:
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Members will not be automatically charged at renewal
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They must manually renew or sign up again
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If they re-enroll, they receive the new membership terms
🆕 When You Need to Create a New Membership
You must create a new membership anytime you want to change:
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Pricing or subscription cost
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Discount percentages or amounts
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Coupon codes or promotions
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Billing frequency or payment terms
⚙️ Steps to Create a New Membership
MUST HAVE ADMIN ACCESS TO PROCEED
Step 1: Log In to the Admin Panel
Go to the InstantAutoSite Admin Panel and log in using your credentials to access your dashboard.
Step 2: Navigate to Memberships
From the Admin Panel, go to:
Marketing → Memberships
Click Create New
Step 3: Configure the New Membership
Create your new membership using the updated terms you want to apply, including:
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Membership Pricing
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Membership Discounts
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Membership Coupons
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Then:
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Configure auto-renew settings (if desired)
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Toggle Active Status ON
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Click Update
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⚠️ Activating the new membership will automatically deactivate the previous membership.
Step 4: Communicate Changes to Existing Members (Recommended)
Since existing members will not automatically transition to the new membership, we recommend notifying them about:
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Auto-renew being disabled
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How to manually renew
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New membership options available
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- If you would like to send out a custom blast submit a request here!
Business Continuity Planning
Because members don’t auto-transition:
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Expect some drop-off as old memberships expire
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Plan renewal or conversion campaigns
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Prepare your team for customer questions
🧠 Summary: Key Takeaways
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✅ Only one active membership can exist at a time
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🔄 Changing terms requires creating a new membership
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🛡️ Existing members are grandfathered into old terms
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🔕 Auto-renew is disabled for old memberships
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🆕 Only new sign-ups receive new terms
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🔁 Auto-renew can be enabled on the new membership
Why This Matters
This system protects your customers from unexpected changes while giving you flexibility to evolve your membership offerings responsibly.