---
title: How to Add Canned Notes to Text/ Email Messages
description: How to Add Canned Notes to Text/Email Scripts
---
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2. [Canned Notes](https://appfueled.com/help/canned-notes?hsLang=en-us)
# How to Add Canned Notes to Text/ Email Messages
## Canned Notes
***Watch this 👀\*\*step-by-step guide\*\* ***
\---
Follow these steps to create new canned notes for text/email messages
MUST HAVE ADMIN ACCESS TO PROCEED
#### **🗒️Part 1: Creating the Canned Note Text/Email Message **
#### **⚙️ Step 1: Log In to the Admin Panel**
Open the **Admin Panel** in your browser and log in with your credentials.
[InstantAutoSite Admin Panel](https://www.instantautosite.net/login)
---
#### **🧭 Step 2: Open the “Canned Notes” Section**
From the left navigation menu:
- Click **Website → Canned Notes.**
****
This is where you’ll manage your saved text or email message templates for quick customer communication.
---
#### **📝 Step 3: Create a New Note**
Click **Create New** to start a new canned note entry.
---
#### **✉️ Step 4: Choose the Canned Note Type**
Under **Type**, select one of the following options:
- **Text Message** – for messages sent via SMS.
- **Email Message** – for messages sent via email.
---
#### **🏷️ Step 5: Add a Name for Internal Reference**
In the **Label** field, enter a descriptive name that helps your team identify the message.
💡 **Example:** *Ask For the Google Review* or *Welcome Follow-Up*.
---
#### **💬 Step 6: Insert Message Content**
In the main **Content** area, type or paste the full message you want to save as a canned note.
Keep the tone friendly and on-brand with your shop’s communication style.
---
#### **🚀 Step 7: Set Publish Status and Save**
- Toggle **Publish Status** to **ON.**
- Click **Update** to save your new canned note.
✅ **Success:** Your new note is now available for use in the Two-Way Portal.
---
---
#### **💻Part 2: Accessing the Message in the Two-Way Portal**
#### **⚙️ Step 1: Log In to the [Two-Way Portal](https://www.instantautosite.net/appfueled/#/login).**
#### Then:
1. Open **Messages** on a **Customer Profile.**
1. Click the **Message Icon → Send Text Message.**
2. Select the **Notes Icon** on the left side.
3. Scroll to find your newly saved script.
---
#### **📲 Step 2: Insert and Send the Message**
Find your script and click **select. **
****
Confirm it appears in the message field, then send it to the customer as needed.
✅ **Done:** Your canned note has been successfully used in customer communication!
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