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How to Set up Buffer Times Before/After Appointments

Appointment Booking Tool 

Watch this 👀**step-by-step guide** 

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Follow these quick steps to add a buffer time window before or after appointments

MUST HAVE ADMIN ACCESS TO PROCEED 

 

⚙️ Step 1: Log In to the Admin Panel

Go to InstantAutoSite Admin Panel.
Enter your credentials to access your dashboard.

💡 Tip: Bookmark this page for quick access during future updates.


🧭 Step 2: Navigate to Appointment Form Settings

From the main menu:

  1. Click Website.

  2. Select Web Forms from the dropdown menu.

admin website

3. Scroll down and click Appointment Form Settings.

appointment form

This section controls how far in advance customers can book appointments through your website.

💡 Tip: If you manage multiple locations, be sure you’re logged into the correct shop account before making changes.


🔍 Step 3: Find the Buffer / Booking Options

Scroll down the Appointment Form Settings page until you find:

“Allow (x) scheduled appointments during the same time interval.”

This section lets you control how many appointments can overlap and set buffer times between them.


🔄 Step 4: Configure Overlaps and Buffer  Window Settings

  1. In the “Number of appointments allowed during the same time interval” field, enter how many bookings can occur at once.

  2. Toggle the ON/OFF switch (found to the left) to ON to activate the setting.

  3.  Before the Appointment

    • In the Before Event Buffer field, enter the number of minutes you’d like between one appointment ending and the next beginning.

  4. After the Appointment 
    • In the After Event Buffer field, enter the number of minutes to add as a post-appointment gap.


      buffer-1

💡 Example: Entering 30 in the Before Event Buffer and 15 in the After Event Buffer ensures there’s a 30-minute gap before and a 15-minute gap after each appointment.


💾 Step 5: Turn On and Save Your Changes

Once all fields are set:

  • Click Update to apply your new settings.

    Screenshot 2025-10-08 at 1.06.08 PM

Success: Your buffer and booking preferences are now active — ensuring smoother scheduling and fewer overlapping appointments.