How to Set up Buffer Times Before/After Appointments
Appointment Booking Tool
Watch this 👀**step-by-step guide**
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Follow these quick steps to add a buffer time window before or after appointments
MUST HAVE ADMIN ACCESS TO PROCEED
⚙️ Step 1: Log In to the Admin Panel
Go to InstantAutoSite Admin Panel.
Enter your credentials to access your dashboard.
💡 Tip: Bookmark this page for quick access during future updates.
🧭 Step 2: Navigate to Appointment Form Settings
From the main menu:
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Click Website.
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Select Web Forms from the dropdown menu.
3. Scroll down and click Appointment Form Settings.
This section controls how far in advance customers can book appointments through your website.
💡 Tip: If you manage multiple locations, be sure you’re logged into the correct shop account before making changes.
🔍 Step 3: Find the Buffer / Booking Options
Scroll down the Appointment Form Settings page until you find:
“Allow (x) scheduled appointments during the same time interval.”
This section lets you control how many appointments can overlap and set buffer times between them.
🔄 Step 4: Configure Overlaps and Buffer Window Settings
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In the “Number of appointments allowed during the same time interval” field, enter how many bookings can occur at once.
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Toggle the ON/OFF switch (found to the left) to ON to activate the setting.
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Before the Appointment
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In the Before Event Buffer field, enter the number of minutes you’d like between one appointment ending and the next beginning.
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- After the Appointment
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In the After Event Buffer field, enter the number of minutes to add as a post-appointment gap.
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💡 Example: Entering 30 in the Before Event Buffer and 15 in the After Event Buffer ensures there’s a 30-minute gap before and a 15-minute gap after each appointment.
💾 Step 5: Turn On and Save Your Changes
Once all fields are set:
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Click Update to apply your new settings.
✅ Success: Your buffer and booking preferences are now active — ensuring smoother scheduling and fewer overlapping appointments.