--- title: How to Run Phone Call and Text Reports description: Learn how to run call and text reports in the AppFueled Admin Panel. Follow step-by-step instructions to select locations, choose date ranges, filter by call agents, and generate accurate performance reports. --- [Skip to content](https://appfueled.com/help/phone-call-and-text-reports#main-content) [More support](https://appfueled.com/help/kb-tickets/new?hsLang=en-us) ![AppFueled](https://appfueled.com/hs-fs/hubfs/appfueled-logo.png?width=250&height=100&name=appfueled-logo.png) Open main navigation Close main navigation - [More support](https://appfueled.com/help/kb-tickets/new) - [Submit Ticket](https://appfueled.com/support) [Submit Ticket](https://appfueled.com/support?hsLang=en-us) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://appfueled.com/help?hsLang=en-us) 2. [Reports](https://appfueled.com/help/reports?hsLang=en-us) # How to Run Phone Call and Text Reports ## Use this guide to generate detailed call and text activity reports across your shop location(s). #### ***Watch this 👀\*\*step-by-step guide\*\* *** #### (Video Coming Soon)    \--- Follow these steps to adjust your appointment booking time frames.  MUST HAVE ADMIN PANEL ACCESS TO PROCEED   #### **⚙️ Step 1: Log In to the Admin Panel** Go to [InstantAutoSite Admin Panel](https://www.instantautosite.net/login). Enter your credentials to access your account dashboard --- #### **📂 Step 2: Navigate to Reports** Click: **MARKETING → TASKS → RUN REPORTS** **![AppFueledTM-Admin-Panel-Marketing-11-21-2025\_11\_14\_AM](https://appfueled.com/hs-fs/hubfs/AppFueledTM-Admin-Panel-Marketing-11-21-2025_11_14_AM.jpeg?width=370&height=244&name=AppFueledTM-Admin-Panel-Marketing-11-21-2025_11_14_AM.jpeg)** **![AppFueledTM-Admin-Panel-Marketing-11-21-2025\_11\_17\_AM](https://appfueled.com/hs-fs/hubfs/AppFueledTM-Admin-Panel-Marketing-11-21-2025_11_17_AM.jpeg?width=510&height=73&name=AppFueledTM-Admin-Panel-Marketing-11-21-2025_11_17_AM.jpeg)** This will open your reporting dashboard. --- #### **📞 Step 3: Run the Call Report** 1. Select **Call Report** from the report options. 2. Choose all **desired shop locations**. 3. Select the **date range** you want to review. - 💡 **Tip for Accurate Reporting:** Allow at least **2 weeks to pass** after your selected end date. - If your report ends on **October 31st**, wait until **November 14th** to run it. This ensures time for: - - - Appointments to be completed - Repair orders to close - Revenue generated within 2 weeks after the call to properly attribute back to the original call. 4.  Click **Submit** to generate the report. ![Call-Report-11-21-2025\_11\_21\_AM-1](https://appfueled.com/hs-fs/hubfs/Call-Report-11-21-2025_11_21_AM-1.jpeg?width=484&height=151&name=Call-Report-11-21-2025_11_21_AM-1.jpeg) --- #### **🎧 Step 4: Filter the Report** Once the report loads, you can filter results by various settings.  Call Agent - *💡: If you operate multiple locations:* Agents may have multiple user profiles (one per location).Be sure to select all users assigned to that agent. Click **Apply Filters** to refresh the results. --- #### **💬 Step 5: Run the Text Message Report** Repeat the same process for **Text Reports**: - Choose **Text Report** - Select locations - Set the date range - Submit - Apply filters as needed - [Staff](https://appfueled.com/help/staff?hsLang=en-us) - [Reports](https://appfueled.com/help/reports?hsLang=en-us#main-content) - [Templates/ Automated Texts](https://appfueled.com/help/reports?hsLang=en-us#templates-automated-texts) - [Call Center](https://appfueled.com/help/call-center?hsLang=en-us#main-content) - [Admin](https://appfueled.com/help/call-center?hsLang=en-us#admin) - [Call Center Agent Training](https://appfueled.com/help/call-center?hsLang=en-us#call-center-agent-training) - [Phone Number](https://appfueled.com/help/call-center?hsLang=en-us#phone-number) - [Calls Made by Staff/ Service Advisors](https://appfueled.com/help/call-center?hsLang=en-us#calls-made-by-staff-service-advisors) - [Booking Tool](https://appfueled.com/help/booking-tool?hsLang=en-us#main-content) - [Scheduling](https://appfueled.com/help/booking-tool?hsLang=en-us#scheduling) - [Billing](https://appfueled.com/help/billing?hsLang=en-us) - [Rebates](https://appfueled.com/help/rebates?hsLang=en-us) - [Reviews](https://appfueled.com/help/reviews?hsLang=en-us) - [Canned Notes](https://appfueled.com/help/canned-notes?hsLang=en-us) - [Compliance and Legal](https://appfueled.com/help/compliance-and-legal?hsLang=en-us) - [Templates/Automated Texts & Emails](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#main-content) - [Slow Day](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#slow-day) - [Custom Blast](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#custom-blast) - [Recommended Customer Journey](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#recommended-customer-journey) - [Additional CRM Texts/Templates](https://appfueled.com/help/templates-automated-texts-emails?hsLang=en-us#additional-crm-texts-templates) - [SMS Integration](https://appfueled.com/help/sms-integration?hsLang=en-us) - [Merge Tags](https://appfueled.com/help/merge-tags?hsLang=en-us) - [Customer Profile](https://appfueled.com/help/customer-profile?hsLang=en-us) - [Membership](https://appfueled.com/help/membership?hsLang=en-us) - [Referral Codes](https://appfueled.com/help/referral-codes?hsLang=en-us) - [SPAM](https://appfueled.com/help/spam?hsLang=en-us) - [Sidekick Ninja](https://appfueled.com/help/sidekick-ninja?hsLang=en-us) - [Coupons](https://appfueled.com/help/coupons?hsLang=en-us) - [Apple Developer Account](https://appfueled.com/help/apple-developer-account?hsLang=en-us) - [User Types](https://appfueled.com/help/user-types?hsLang=en-us) - [Star Rewards](https://appfueled.com/help/star-rewards?hsLang=en-us) - [App Design](https://appfueled.com/help/app-design?hsLang=en-us) [![AppFueled](https://appfueled.com/hs-fs/hubfs/appfueled-logo.png?width=250&height=100&name=appfueled-logo.png "AppFueled")](https://appfueled.com/?hsLang=en-us) #1 app builder platform for auto repair shops since 2015 **Unlike any other CRM, 🚀 launch your first app like a pro!** [mailto:get@appfueled.com](mailto:get@appfueled.com) Copyright © 2025 AppFueled™ | All rights reserved.